Reading Time: 2 minutes What can school leaders learn from aviation and medical disasters? I often wonder if high-performing schools have a happy staff culture … Poor communication! In Malcolm Gladwell’s book, Outliers (2013) he describes aviation ‘cockpit culture’. In the 1980s and 1990s, Korean Air experienced multiple aeroplane crashes, well above the industry average. Gladwell explains why Korean […]* This article was originally published here
* This article was originally published here
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